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Frequently asked questions

What insurances do Transforming Hearts accept?

Anthem Aetna Better Health of Virginia Optima Optum (United HealthCare) Humana Cigna Magellan Please note that each clinician may not accept all of the above insurance plans. Residents in counseling accept self-pay clients.

Can I pay out of pocket for services?

Yes. Transforming Hearts accept most major credit cards.

Do Transforming Hearts offer sliding scale rates?

Sliding scale rates are available for clients by using Open Path (

How does telehealth work?

By using video conferencing clinicians are able to virtually meet with their client for their scheduled appointment.

How do I make an appointment?

Call the office or complete the form under contact us and someone will reach out to you within 48 hours.